Branch: Heathrow, Slough
0 £0.00
products in your basketto quote To basket
Ooops no items were found.
Try something else.
Ok
Loading…
0

PRIVACY NOTICE

Last updated: 16 March 2026

Lords Group Trading PLC and its group companies (“Lords Group”, “we”, “our” or “us”) are committed to protecting and respecting your privacy.

This Privacy Notice explains how personal data is handled when you interact with Lords Group companies, including when you visit our website, purchase goods or services, open a trade account, apply for employment, or otherwise communicate with us.

This notice provides a general overview of how personal data is processed within the Lords Group. More detailed information about specific types of processing can be found in the privacy notices linked below.

WHO WE ARE

This website is operated by Lords Group Trading PLC, the parent company of a number of trading businesses within the Lords Group.

When you interact with a Lords Group company — for example when purchasing products, opening a trade account or applying for employment — the relevant group company you deal with will act as the data controller for your personal data.

Each trading company within the Lords Group is responsible for complying with UK data protection law and maintains its own registration with the UK data protection regulator where required.

If you have any questions about how your personal data is handled, please contact:

[email protected]

Your enquiry will be directed to the appropriate Lords Group company.

HOW WE USE PERSONAL DATA

Lords Group companies may process personal data for a variety of legitimate business purposes, including:

  • supplying goods and services to customers
  • managing customer and trade accounts
  • assessing credit applications
  • managing supplier and business partner relationships
  • recruitment and employment administration
  • marketing communications where permitted
  • operating and securing our websites and IT systems
  • complying with legal and regulatory obligations

Further information is provided in the detailed privacy notices listed below.

LAWFUL BASES FOR PROCESSING

Depending on the circumstances, Lords Group companies process personal data under one or more of the following lawful bases:

  • Contractual necessity – to provide goods/services or enter into a contract
  • Legal obligations – to comply with applicable laws
  • Legitimate interests – including fraud prevention, credit risk assessment and administration
  • Consent – where required for specific activities such as marketing

AUTOMATED DECISION MAKING

We may use automated tools for fraud prevention, identity verification and credit risk assessment.

These tools generate indicators or risk scores, however we do not make decisions with legal or significant effects based solely on automated processing without human review.

SHARING PERSONAL DATA

Personal data may be shared where necessary with:

  • other companies within the Lords Group
  • trusted service providers
  • delivery and logistics providers
  • professional advisers
  • credit reference agencies and fraud prevention organisations
  • regulators and law enforcement where required

INTERNATIONAL TRANSFERS

Some service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place in line with UK data protection law.

DATA RETENTION

Personal data is retained only as long as necessary to meet legal, contractual and operational requirements.

DETAILED PRIVACY NOTICES

More detailed information about how personal data is processed in specific situations can be found below:

YOUR RIGHTS

Under UK data protection law, you have rights including:

  • access to your personal data
  • correction of inaccurate data
  • deletion in certain circumstances
  • restriction or objection to processing
  • data portability where applicable

To exercise your rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

UPDATES TO THIS NOTICE

We may update this Privacy Notice from time to time. The latest version will always be published on this website.

SEARCH ×